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ChatBot in C#

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Christian
2025-03-04 22:02:50 -03:00
commit 8254633a3c
27 changed files with 427 additions and 0 deletions
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ChatBot.sln
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Microsoft Visual Studio Solution File, Format Version 12.00
# Visual Studio Version 17
VisualStudioVersion = 17.0.31903.59
MinimumVisualStudioVersion = 10.0.40219.1
Project("{FAE04EC0-301F-11D3-BF4B-00C04F79EFBC}") = "ChatBot", "ChatBot\ChatBot.csproj", "{E19F4577-A213-4A2A-A839-A8DAD17B54B6}"
EndProject
Global
GlobalSection(SolutionConfigurationPlatforms) = preSolution
Debug|Any CPU = Debug|Any CPU
Release|Any CPU = Release|Any CPU
EndGlobalSection
GlobalSection(SolutionProperties) = preSolution
HideSolutionNode = FALSE
EndGlobalSection
GlobalSection(ProjectConfigurationPlatforms) = postSolution
{E19F4577-A213-4A2A-A839-A8DAD17B54B6}.Debug|Any CPU.ActiveCfg = Debug|Any CPU
{E19F4577-A213-4A2A-A839-A8DAD17B54B6}.Debug|Any CPU.Build.0 = Debug|Any CPU
{E19F4577-A213-4A2A-A839-A8DAD17B54B6}.Release|Any CPU.ActiveCfg = Release|Any CPU
{E19F4577-A213-4A2A-A839-A8DAD17B54B6}.Release|Any CPU.Build.0 = Release|Any CPU
EndGlobalSection
EndGlobal
ChatBot/ChatBot.csproj
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<Project Sdk="Microsoft.NET.Sdk">
<PropertyGroup>
<OutputType>Exe</OutputType>
<TargetFramework>net9.0</TargetFramework>
<ImplicitUsings>enable</ImplicitUsings>
<Nullable>enable</Nullable>
</PropertyGroup>
</Project>
ChatBot/Program.cs
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using System.Globalization;
using System.Runtime.InteropServices;
using System.Text;
using Microsoft.VisualBasic.FileIO;
Dictionary<string, string> dialogs = new Dictionary<string, string>();
Dictionary<string, string> otherDialogs = new Dictionary<string, string>();
dialogs.Add("pedido", "Qual é o problema com o pedido?");
dialogs.Add("atraso", "Certo, o pedido está em atraso...\nHá alguma ocorrência de atraso com esse número de pedido?");
dialogs.Add("falta", "Hum... houve falta nesse pedido. Certo, esse produto foi faturado na nota fiscal?");
dialogs.Add("resposta atraso sim 1", "Verifique as tarefas desta ocorrência e veja se alguma delas está dentro do prazo ou se estão todas encerradas. Se estiverem, encaminhe o caso para o suporte e aguarde a resposta.");
dialogs.Add("resposta atraso nao 1", "Verifique com o cliente se ele ainda deseja receber o pedido.\nSe sim, abra uma ocorrência de atraso na entrega, descrevendo que o cliente deseja receber o pedido. Informe o SLA e o número de protocolo ao cliente.\nTabulação \nPrmeira categoria:Transporte \nSegunda categoria:Atraso na entrega \nMotivo:Pedido não entregue");
dialogs.Add("resposta falta sim", "Abra uma ocorrência de falta de produto:\nCategoria: Pós-compra\nSubcategoria: Falta\nMotivo: Produto faturado.");
dialogs.Add("resposta falta nao", "Então o produto não consta na nota fiscal? Ou ele foi cortado?");
dialogs.Add("resposta nao consta", "Se o produto não consta na nota fiscal, então ele não foi pedido. Não é possível abrir uma ocorrência de falta de algo que não foi comprado.");
dialogs.Add("resposta cortado", "Certo. Abra uma ocorrência de falta de produto:\nCategoria: Pós-compra\nSubcategoria: Falta\nMotivo: Produto não faturado.");
dialogs.Add("Cadastro", "Cliente está com problema no cadastro? Qual a mensagem de erro?");
dialogs.Add("Cadastro, CPF já cadastrado", "Quando ocorre esse erro Você tem quem reprocessar no GPP \nCaso não apareceça em 5 minutos \nPrencha esse formulário \nMatricula: \nCPF: \n Nome Completo: \nData de nascimento: \n Cep: \nEndereço completo: \nE-mail: \nTelefone de contato:");
dialogs.Add("help", "Voce pode me perguntar sobre Pedidos, sobre o que fazer quando tem Atraso, se esta em Falta ou ate mesmo sobre o cadastro do cliente, caso deseje finalizar nossa coneversa digite 'sair' para encerrar.");
otherDialogs.Add("erro", "Desculpe, não entendi. Pode reformular?");
otherDialogs.Add("farewells", "Até mais! Volte sempre que precisar. 😊");
otherDialogs.Add("welcome", "Olá! Meu nome é Rey. Com o que o cliente está tendo problema?");
string RemoveAccents(string text)
{
var normalizedString = text.Normalize(NormalizationForm.FormD);
var stringBuilder = new StringBuilder();
foreach (var c in normalizedString.EnumerateRunes())
{
var unicodeCategory = Rune.GetUnicodeCategory(c);
if (unicodeCategory != UnicodeCategory.NonSpacingMark)
{
stringBuilder.Append(c);
}
}
return stringBuilder.ToString().Normalize(NormalizationForm.FormC);
}
string RemovePunctuation(string texto)
{
var stringBuilder = new StringBuilder();
foreach (char c in texto)
{
if(!char.IsPunctuation(c))
{
stringBuilder.Append(c);
}
}
return stringBuilder.ToString();
}
string NormalizedText(string text)
{
text = text.ToLower();
text = RemovePunctuation(text);
text = RemoveAccents(text);
return text;
}
void ConsoleResponse(string texto)
{
Console.WriteLine("ChatBot: "+texto);
}
void ChatBot()
{
ConsoleResponse(otherDialogs["welcome"]);
string lastResponse = string.Empty;
string response = string.Empty;
while(true)
{
Console.Write("Você: ");
string userInput = Console.ReadLine()!;
string normalizedString = NormalizedText(userInput);
if (normalizedString == "sair")
{
ConsoleResponse(otherDialogs["farewells"]);
break;
}else if (lastResponse == dialogs["atraso"])
{
if (normalizedString == "sim")
{
response = dialogs["resposta atraso sim"];
}else if (normalizedString == "nao")
{
response = dialogs["resposta atraso nao"];
}else
{
response = otherDialogs["erro"];
}
}else if (lastResponse == dialogs["falta"])
{
if (normalizedString == "sim")
{
response = dialogs["resposta falta sim"];
}else if (normalizedString == "nao")
{
response = dialogs["resposta falta nao"];
}else
{
response = otherDialogs["erro"];
}
}else if (lastResponse == dialogs["resposta falta nao"])
{
if (normalizedString == "sim")
{
response = dialogs["resposta nao consta"];
}else if (normalizedString == "nao")
{
response = dialogs["resposta cortado"];
}else
{
response = otherDialogs["erro"];
}
}else
{
foreach (string keyword in dialogs.Keys)
{
if (keyword == normalizedString)
{
response = dialogs[keyword];
break;
}else
{
response = otherDialogs["erro"];
}
}
}
ConsoleResponse(response);
lastResponse = response;
}
}
ChatBot();
ChatBot/bin/Debug/net9.0/ChatBot
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ChatBot/bin/Debug/net9.0/ChatBot.deps.json
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{
"runtimeTarget": {
"name": ".NETCoreApp,Version=v9.0",
"signature": ""
},
"compilationOptions": {},
"targets": {
".NETCoreApp,Version=v9.0": {
"ChatBot/1.0.0": {
"runtime": {
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}
}
}
},
"libraries": {
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"type": "project",
"serviceable": false,
"sha512": ""
}
}
}
ChatBot/bin/Debug/net9.0/ChatBot.dll
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ChatBot/bin/Debug/net9.0/ChatBot.pdb
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ChatBot/bin/Debug/net9.0/ChatBot.runtimeconfig.json
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{
"runtimeOptions": {
"tfm": "net9.0",
"framework": {
"name": "Microsoft.NETCore.App",
"version": "9.0.0"
},
"configProperties": {
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}
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ChatBot/obj/ChatBot.csproj.nuget.dgspec.json
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ChatBot/obj/ChatBot.csproj.nuget.g.props
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<Project ToolsVersion="14.0" xmlns="http://schemas.microsoft.com/developer/msbuild/2003">
<PropertyGroup Condition=" '$(ExcludeRestorePackageImports)' != 'true' ">
<RestoreSuccess Condition=" '$(RestoreSuccess)' == '' ">True</RestoreSuccess>
<RestoreTool Condition=" '$(RestoreTool)' == '' ">NuGet</RestoreTool>
<ProjectAssetsFile Condition=" '$(ProjectAssetsFile)' == '' ">$(MSBuildThisFileDirectory)project.assets.json</ProjectAssetsFile>
<NuGetPackageRoot Condition=" '$(NuGetPackageRoot)' == '' ">/home/ratix/.nuget/packages/</NuGetPackageRoot>
<NuGetPackageFolders Condition=" '$(NuGetPackageFolders)' == '' ">/home/ratix/.nuget/packages/</NuGetPackageFolders>
<NuGetProjectStyle Condition=" '$(NuGetProjectStyle)' == '' ">PackageReference</NuGetProjectStyle>
<NuGetToolVersion Condition=" '$(NuGetToolVersion)' == '' ">6.12.2</NuGetToolVersion>
</PropertyGroup>
<ItemGroup Condition=" '$(ExcludeRestorePackageImports)' != 'true' ">
<SourceRoot Include="/home/ratix/.nuget/packages/" />
</ItemGroup>
</Project>
ChatBot/obj/ChatBot.csproj.nuget.g.targets
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<?xml version="1.0" encoding="utf-8" standalone="no"?>
<Project ToolsVersion="14.0" xmlns="http://schemas.microsoft.com/developer/msbuild/2003" />
ChatBot/obj/Debug/net9.0/.NETCoreApp,Version=v9.0.AssemblyAttributes.cs
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// <autogenerated />
using System;
using System.Reflection;
[assembly: global::System.Runtime.Versioning.TargetFrameworkAttribute(".NETCoreApp,Version=v9.0", FrameworkDisplayName = ".NET 9.0")]
ChatBot/obj/Debug/net9.0/ChatBot.AssemblyInfo.cs
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//------------------------------------------------------------------------------
// <auto-generated>
// This code was generated by a tool.
//
// Changes to this file may cause incorrect behavior and will be lost if
// the code is regenerated.
// </auto-generated>
//------------------------------------------------------------------------------
using System;
using System.Reflection;
[assembly: System.Reflection.AssemblyCompanyAttribute("ChatBot")]
[assembly: System.Reflection.AssemblyConfigurationAttribute("Debug")]
[assembly: System.Reflection.AssemblyFileVersionAttribute("1.0.0.0")]
[assembly: System.Reflection.AssemblyInformationalVersionAttribute("1.0.0")]
[assembly: System.Reflection.AssemblyProductAttribute("ChatBot")]
[assembly: System.Reflection.AssemblyTitleAttribute("ChatBot")]
[assembly: System.Reflection.AssemblyVersionAttribute("1.0.0.0")]
// Generated by the MSBuild WriteCodeFragment class.
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ChatBot/obj/Debug/net9.0/ChatBot.GeneratedMSBuildEditorConfig.editorconfig
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build_property.ProjectTypeGuids =
build_property.InvariantGlobalization =
build_property.PlatformNeutralAssembly =
build_property.EnforceExtendedAnalyzerRules =
build_property._SupportedPlatformList = Linux,macOS,Windows
build_property.RootNamespace = ChatBot
build_property.ProjectDir = /home/ratix/Public/Csharp/ChatBot/ChatBot/
build_property.EnableComHosting =
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build_property.EffectiveAnalysisLevelStyle = 9.0
build_property.EnableCodeStyleSeverity =
ChatBot/obj/Debug/net9.0/ChatBot.GlobalUsings.g.cs
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// <auto-generated/>
global using global::System;
global using global::System.Collections.Generic;
global using global::System.IO;
global using global::System.Linq;
global using global::System.Net.Http;
global using global::System.Threading;
global using global::System.Threading.Tasks;
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